Insurance Questions

You can pay with HSA/FSA Account.

Please contact your

Insurance and Payment Information

Yes, this is considered a healthcare expense, you can use your FSA and HSA cards.
A receipt for these purposes will be immediately provided to your inbox after enrollment.

Please check with your HSA and FSA card providers to make sure this is an approved purchase. It may require a letter of medical necessity from your doctor.

Superbill for Insurance Reimbursement

While we do not bill insurance companies directly, we understand that some clients may wish to seek reimbursement for our services. To support this, we can provide a superbill – an itemized receipt with details required by insurance companies for potential reimbursement. However, please note:

Superbills are provided only after service completion: You’ll receive your superbill once you’ve completed your session(s). This policy ensures clarity and accuracy in documenting the services provided.
Filing is the client’s responsibility: Each insurance company has unique policies on out-of-network reimbursement. Some clients receive partial or full reimbursement, while others may not. Contact your insurance provider to understand your specific plan’s requirements and benefits.
No guarantees of coverage: Reimbursement depends on your individual plan, coverage for out-of-network services, and other factors determined by your insurance provider.

For questions on how to file a superbill with your insurance, we recommend contacting your insurance provider directly, as they can offer guidance specific to your plan.

Insurance FAQ

Are Joy Nutrition Consulting & Team IBS Dietitian In-Network Provider?

Joy Nutrition Consulting PLLC & Team IBS Dietitian is a cash-pay service that does not accept health insurance or process health insurance claims. We are an out-of-network provider.

Which Types of Payment Do You Accept?

We accept credit cards, including Visa, Mastercard, American Express, Discover, and HSA cards.

How Do I Access My Billing Information, Invoices, and Superbills?

All of this information is always available through the patient portal. Once you log into your portal, go to “Billing” and you will find all of this information. Superbill will be provided upon request.

What Is the Difference Between an Invoice and a Superbill?

The invoice serves as a receipt for Joy Nutrition Consulting charging your payment method and shows the service for which you were charges. These are available after the your payment is collected.

The Superbill is the “Statement for Insurance Reimbursement” and has additional information for your insurance provider, in order for them to reimburse your claim. Specifically, it contains the diagnosis code and additional information about the practice (our Tax ID number).

How Do I Contact My Insurance Company for Reimbursement?

We recommend contacting your insurance company directly to understand their requirements for out-of-network reimbursement and to verify if they cover dietitian services. Be sure to ask about coverage for out-of-network providers and any documentation they may require.

Get affordable care from Team IBS Dietitian

While we don’t take insurance, we offer free resources and affordable options to get our help with healing from your IBS:

IBS Nutrition Podcast
Free IBS Masterclass, 3-Steps To IBS Relief
IBS Freedom VIP Group Program
IBS Freedom (Affordable Self-Paced Program)

IBS Dietitian: Discover Your IBS Triggers. Take Back Your Life!